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FAQ

Henan Tarzan Heavy Industry Group Co., LTD. (hereinafter referred to as Tarzan Heavy Industry Group), is a comprehensive group integrating the production, research & development and sales of vehicles and parts, heavy industry machinery, chemical industry, paper and daily product series.

What questions do you need to consult us.

How long will I receive the truck after payment? And what is your payment term?

Usually we accept T/T payment term for truck orders, but L/C payment is also acceptable under some special circumstances. About delivery time, normally it takes 30 days to produce your truck and deliver it to the port for loading after receiving your payment, but if you need it urgently, we can deliver it with the stored truck within one week.

Why is your price a little higher than other Chinese brand trucks?

Because our Dongfeng truck adopts Cummins engine, Dena America axle, Aeolus tire and Fast gearbox. The quality of such equipment is much better than other trucks. Dongfeng truck is the first company in China that adopts Cummins engine, we even built a Dongfeng Cummins engine factory to produce the engine. Also Dongfeng chassis is more stronger than other brands.

What warranty do you provide for your Dongfeng truck?

Each exported Dongfeng cargo truck is provided with 12 months or 30,000 kilometers warranty when the truck arrives at your destination port.. During the warranty time, we will provide you with free spare parts if you need to change the damaged parts the first time you contact with us.After expiration only cost price of the parts will be charged.

How Can I Buy Products from You?

A Reliable Dealer & Trader

Tarzan warmly welcomes every customer from overseas to visit our company to establish cooperation. For more frequently asked questions about buying,

Leave your requirements on this website. We will reply to you as soon as possible.